Our Customer Success Stories – Information Management

NetMonkeys’ Information Management Practice has successfully implemented Information Management Solutions to many customers. In each case, our customers have seen significant improvement in the efficiency and management control of the business and/or increased sales.

We work with our customers to really understand where inefficiencies and areas for business improvement are. We have then implemented and tailored standard Microsoft systems (notably MS Sharepoint 2007) to meet their requirements. Our major successes include:

	SJM (The UK’s Leading Concert Promoter (Take That, Coldplay, V Festival etc)) – SJM manage approximately 2,000 events every year, and turnover approx £90m. Many of their events are major, outdoor shows involving large-scale collaboration and information sharing. We have implemented an internal portal for the management of all tour and event related information and documentation. This system has significantly streamlined the efficiency of all departments, and made substantial manpower savings. We have also implemented an external portal for the management and sharing of all event documentation to 500 external contractors, and an automated online press office.
	PJ Livesey Group (Builder of Prestigious Homes, with close to a £1billion turnover) – We have significantly increased sales effectiveness via a forms driven sales and mortgage enquiry solution. The simple to use system runs from all remote sites via a web browser, is workflow driven that triggers tasks in multiple departments. The system has significantly enhanced sales effort and customer responsiveness. Critically, the system provides high quality and timely reporting information to senior management.
	DGS Group (Installer of Resin Based Surfaces) – We have helped this fast growing company to minimize the office administration overhead with simple and efficient management of all key company information and documentation. Covering sales leads, proposal and sales pipeline management, technical documents and resource scheduling.
	Sapphire Systems (leading International IT company) – Sapphire Systems are a UK based company with offices in Manchester, London and the USA that implement high-end financial systems to medium to large organisations. We are currently implementing Microsoft Sharepoint 2007 for this major IT company to improve the processes around the management of sales and project documents and information.
	The Environmental Partnership (TEP) (Award winning environmental consultants) – after conducting a successful scoping study, we have recently been awarded a contract to implement a system to securely store, manage and workflow project documentation. TEP have approximately 60 staff that work intensively on the production of reports, drawings and other important client documentation.
	NetMonkeys – NetMonkeys use SharePoint internally to manage all sales and operational documentation, as well as using collaborative sites for cross discipline marketing of new service offerings.

Other customers (names available on request) who have worked with us to improve the way they work.

Please see our case study section for further information.

Our Customer Solutions

At any time we have a number of information management projects that we are currently working on. We use standard Microsoft systems, but each solution is tailored for maximum client benefit. We often introduce innovative ideas and solutions that we reuse. The solutions that we provide fall into one or more of the following categories:

• Document Management and workflow
• Forms Management and Workflow
• Email Management
• Business Intelligence and Reporting
• Project Management
• Calendaring and Scheduling
• Browser based database functionality
• Project Collaboration
• Management of external facing websites – with automatic publishing of information

Please see our whitepaper on How Do Companies Use SharePoint in the Real World for more details.

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“NetMonkeys speak to us in a language we understand”

Rob Ballantine – SJM Concerts