IT Support isn’t just about rebooting your PC or changing your company passwords. Support should be proactive in improving and maintaining the effectiveness of your systems with a key focus on maximising client capabilities.

We give our clients a vast choice of IT Service offerings, that when successfully integrated can improve the cost-effectiveness, collaboration, security, productivity, and efficiency of your internal business processes. 

NetMonkeys IT support is a proactive service that is always looking to improve the capability and efficiency of your business. IT Support is no longer about simply rebooting your PC or changing company passwords.

We help make your company more collaborative, more productive, and more cost-effective by becoming a trusted and successful part of it. 

We're proactive when it comes to IT support.

Our IT Support team is built around people that understand how effective communication is the most important part of any support. 

We want to establish a real connection with your company's aims, your users, and the processes that your business uses in your daily activities. 

NetMonkeys know that every business has its own individual needs and requirements from a support partner so we've created a flexible support foundation for small to medium enterprises. 

To ensure this, we've formed three support offerings ranging from Bronze, Silver, and Gold, all designed to improve existing systems and equipment or we can help you create a bespoke support solution.  The choice is yours!

Our experience as business technology partners has shown how important it is to have a great team behind us that our clients can rely on. 

The NetMonkeys Troop will always provide a friendly service, with the passion and experience to help you and your users get the most from business technology.

We understand that it can often be a daunting prospect when you are considering a business technology partner. That’s why we always encourage people to talk to us first for a commitment-free conversation about how we can help. Get in touch with us below to start your support journey.

Market leading, innovative and a little bit different...

Microsoft Teams is a collaboration platform that gives your business a range of communication capabilities that are essential to enhance employee collaboration. 

With Microsoft Teams, you'll have everything you need to work productively in one secure application, with a range of features including chat, calendar, calls, files, video meetings, and conference calls allowing you to stay connected with members of your organisation when working remotely or from the office.  

Effectively connecting your workforce together requires a full suite of communication capabilities and collaborative tools. Microsoft Teams is the world leader in making this happen.

NetMonkeys is constantly researching, adapting, and developing how our clients can make the most of this powerful and user-friendly platform.  

Empowering teams with collaboration capabilities.

You don’t need us to remind you how the modern workplace environment has shifted in recent times. Microsoft Teams has the most secure and effective tools to meet the challenges that this has brought to businesses of all sizes. 

Sharing, collaborating, calling, and meeting are all represented in the most user-friendly way with the flexibility to use the application on any device, from anywhere. 

What are the features of Microsoft Teams?

The level of integration within Teams is another outstanding feature that can adapt and streamline your workflow. Third-party applications can be catered for to ensure that your team is working in a way that suits your individual needs. With so many categories there really is an app for everything covering Productivity, Project Management, Social, Communication, Meetings and Scheduling, Data Visualisation & BI and so many more to choose from. 

Streamline your workflow with integrations.

At NetMonkeys, we dedicate our efforts to maximising the use of Microsoft tools, including implementing all manner of Microsoft Teams applications and integrations. This gives us a great platform to be able to share with all of our clients.

If you are brand new to Teams or want to optimise how your company uses it, get in touch with us below and we will guide you through the next steps.

Teams brings your organisation together. 

Collaboration is essential, wherever we are...

If any area of your IT infrastructure isn't working as it should, we know how much this can affect business continuity and data protection. At NetMonkeys we offer 2nd and 3rd line support to monitor and manage all aspects of your infrastructure remotely and onsite should you require it. 

We cover key areas that require continuous management and assessment, including wireless access and network-attached devices, backup and data recovery, Firewall, router/switch management, Windows Server Operating System, and NAS/SAN devices.

NetMonkeys offer second and third-line support to effectively monitor and manage all aspects of your infrastructure through a blend of remote and on-site services tailored to your needs.

With second & third line support from NetMonkeys, we can deliver the practical experience of industry-leading tools, devices, and applications for IT infrastructure whilst providing day-to-day cover for your internal IT personnel. 

Managing and maintaining all areas of your infrastructure.

Business continuity is always a primary concern within our services and we are experts in key areas that require constant management and assessment.  

Business Continuity is not just systems and software but people too. Organisations who have internal IT personnel and need absence cover, out-of-hours support, or simply a day additional resource can make use of our infrastructure management support offering.  

Business continuity is key to building resilience.

Creating relationships with internal teams is a focus of our infrastructure team. We're here to lend a hand when required or to keep high levels of cover on the areas you need support. 

At NetMonkeys we implement shared helpdesk systems, provide access to monitoring and host technology advancement sessions to strengthen relations and ensure the organisation received the most seamless service possible. 

Managing all areas of your infrastructure...

It’s important now more than ever to be proactive when it comes to keeping your devices and systems secure. As many organisations rely on technology to keep their business running, the risk of targeted cyber-attacks is at it's highest.

That's why we combine the latest in technical security offerings, Cyber Academy, and cyber awareness services to help our clients develop the knowledge and skills they need to build resilience against threats.

As technology and applications develop at high speed so do the threats they encourage.  According to government data, cyber-attacks cost the UK economy around £10 billion every year. They estimate that seven out of 10 companies will be affected by a serious breach or as a result of these attacks. Whatever you cannot prevent, you have to plan for immediately.

Digital security has to become a cultural foundation.

Obtaining the Cyber Essentials certification will provide your business with a seal of approval for a government-backed Cyber scheme. 

Cyber Essentials will ensure your business operates with a new standard of Cyber protection whilst supporting your staff in an ongoing digital protection programme.

The NetMonkeys Cyber Academy courses & Cyber Awareness services are vital tools that offer proactive support in a rapidly changing landscape for data security. 

It represents the best in class for supported resilience, training, and learning that ensures you have a holistic and 360 degrees cyber essentials strategy.

Cyber Academy and Cyber Awareness training. 

The role of education and prevention for an organisation's users is often overlooked in a company’s response to cyber threats. Contact us below to see how the NetMonkeys Cyber Academy can become an integral part of your staff onboarding and development plans. 

A proactive way to keep your business protected...

Managed IT Support

We're proactive when it comes to IT support.

At NetMonkeys, we make IT personal.

Services within Managed IT Support.

Managed IT Support packages.

The NetMonkeys Managed IT Support team.

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