Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central Implementation Partner.

Connect finance, operations, sales and reporting in one secure, cloud-based system built to scale with your business. Real-time visibility. Smarter automation. Full Microsoft integration. NetMonkeys is a certified Microsoft Solutions Partner delivering Microsoft Dynamics 365 Business Central implementations, Dynamics NAV upgrades and ongoing support.

100+BC Projects Delivered
4.9/5Client Satisfaction
265%ROI Over 3 Years
<14 wksTypical Go-Live
Microsoft Solutions PartnerBusiness Applications
Copilot-ready
Copilot in BC
"Reconcile bank"
Microsoft Business Central dashboard showing real-time sales, purchases, payments and business intelligence
Reporting ROI
3.4× vs manual
Microsoft Solutions Partner
100+ BC projects delivered in the UK
★★★★★ 4.9/5 · 127 reviews
Dynamics NAV migration specialists

What is Microsoft Dynamics 365 Business Central?

Quick answer

Microsoft Dynamics 365 Business Central is a cloud-based ERP platform for small and medium-sized businesses. It unifies finance, sales, service, supply chain, manufacturing, projects and operations into a single system, integrated natively with Microsoft 365, Power BI, Power Platform and Copilot. It is the modern successor to Microsoft Dynamics NAV (Navision) and is Microsoft's flagship ERP for the SME market.

Let’s be brutally honest: most growing businesses are running their operations using too many software systems. You start with Sage for finance, add a bespoke CRM for sales, and somehow end up managing your entire warehouse inventory on a terrifyingly fragile Excel spreadsheet that only one person knows how to use. This multi-system chaos is exactly why Microsoft Dynamics 365 Business Central exists. It is not just another piece of software; it is a complete, cloud-based ERP that ruthlessly consolidates your operations. It drags finance, supply chain, manufacturing, and sales into a single, unified environment. No more re-keying data. No more exporting to CSV to work out your actual margins. By native integration with Microsoft 365 and Power BI, Business Central provides a single, indisputable source of truth. It is the definitive upgrade for UK businesses that have pushed their legacy accounting software past its breaking point.

NetMonkeys is a certified Microsoft Business Central partner. We're also a Power Platform consultancy, business intelligence consultancy and Power BI specialist, so we extend BC with Power Apps and bespoke software under one roof.

Business challenges

Business challenges solved by Our Microsoft Business Central Implementation Service

If any of these sound familiar, you're not alone — they're the exact problems Microsoft Business Central was designed to solve.

Finance lives in Sage, inventory in spreadsheets, orders in email. No single source of truth means your teams waste hours cross-referencing data that should be in one place.

Month-end takes weeks, not days. Manual journal entries, offline reconciliations and disconnected systems turn financial close into a marathon.

You can't see real-time stock, costs or margins. By the time reports are compiled, the data is already out of date — and so are the decisions.

Staff re-key the same data into multiple systems. Orders entered into a CRM, re-typed into Sage, copied into a shipping tool. Triple handling, triple errors.

Bank reconciliations take hours and are error-prone. Manual matching of statement lines to ledger entries — tedious and risky for accuracy.

No multi-site or multi-entity capability. As you open new locations, your current system buckles or forces parallel databases.

Your NAV version is end-of-life. Dynamics NAV 2018 extended support ends January 2028. Earlier versions have already lost all support.

Compliance is getting harder every year. Making Tax Digital, HMRC reporting, IFRS changes — your current system needs bolt-ons for what BC handles natively.

Sound familiar? Let's talk →

Capabilities

Microsoft Dynamics 365 Business Central capabilities — module by module

All-in-one ERP. Here are the core modules and which edition each belongs to.

💷

Financial Management

GL, cash flow, AP & AR, bank reconciliation, multi-currency, VAT / MTD, fixed assets, budgets, consolidations.

Essentials
🛒

Sales & CRM

Quotes, orders, invoicing, customers, pipeline, pricing, discounts, returns, credit management.

Essentials
📦

Purchasing

Requisitions, orders, vendors, approvals, drop-shipping, landed costs, supplier analytics.

Essentials
📊

Inventory & Warehousing

Multi-location, bins, item tracking, serial/lot, transfers, cycle counts, barcode scanning.

Essentials
📋

Project Management

Job costing, time & expense, resources, WIP, budgets, billable milestones, profitability.

Essentials
👥

Human Resources

Employee records, absence, qualifications, contracts, expenses, payroll integrations.

Essentials
🏭

Manufacturing

BOMs, production orders, routings, capacity, shop floor, WIP, demand forecasting.

Premium
🔧

Service Management

Contracts, dispatch, scheduling, fault logging, spare parts, warranty, field service.

Premium
🤖

Copilot & AI

NL journals, bank rec matching, product descriptions, document analysis, conversational reports.

All editions
Our services

Full Microsoft Business Central services We Provide

From first scoping call to long-term managed support, NetMonkeys covers every stage of your Microsoft Dynamics 365 Business Central ERP journey.

🚀

Implementation

End-to-end BC deployments using our 6-phase methodology. Finance, operations, supply chain or manufacturing — scoped to your business.

🔄

NAV Upgrade & Migration

Specialist NAV-to-BC upgrades preserving customisations, data and integrations. Every version from 2009 to 2018.

🛠

Ongoing Support

Managed BC support with a named consultant. Ticket resolution, wave-release adoption, training top-ups and quarterly reviews.

🧩

Customisation & AL Dev

Extensions, custom pages, AL code, API integrations and AppSource add-on deployment. We build what BC doesn't do out of the box.

📊

Power BI & Reporting

Dashboards built on BC data by our Power BI consultants. Real-time, role-based, board-ready.

🔗

Integration & Power Platform

Connect BC to Shopify, payroll, CRM, EDI via our Power Platform and Power Apps teams.

Why NetMonkeys

Why Choose a Microsoft Business Central ERP Partner?

Anyone can call themselves a "Business Central consultant". Here's what separates a trusted Microsoft Dynamics 365 Business Central partner from the rest.

100+

BC projects

A decade of BC and NAV across UK SMEs.

MSP

Solutions Partner

Business Applications, re-certified annually.

UK

UK consultants

Every consultant and PM is UK-employed.

12

Specialisms

Manufacturing, construction, retail + 9 more.

Need on-site consultants? Our IT consultancy in London team delivers hands-on support, and we bundle managed security with every deployment.

Methodology

How we implement Microsoft 365 Business Central in UK Businesses

Our 6-phase methodology de-risks every stage with clear deliverables and sign-offs.

1

Discovery

Weeks 1–2

Workshops with finance, ops and IT. Document processes, pain points, future state. Output: requirements spec.

2

Solution Design

Weeks 3–4

Map to BC standard, identify extensions and integrations. Output: solution blueprint and project plan.

3

Build & Configure

Weeks 5–8

BC environment built. Power BI dashboards, AL extensions, integrations developed and tested.

4

Data Migration & UAT

Weeks 9–11

Data from NAV, Sage, Xero or QuickBooks. UAT with real scenarios. Power-user sign-off.

5

Training & Go-Live

Weeks 12–13

Role-based training. Weekend cutover. NetMonkeys hypercare for first two weeks live.

6

Optimise & Support

Ongoing

Named consultant. Quarterly reviews. Wave-release adoption. Continuous improvement.

Copilot in Business Central

Microsoft Copilot in Dynamics 365 Business Central

Copilot in Dynamics 365 Business Central brings AI-powered automation directly into the workflows your teams use every day. No third-party tools, no separate licence — it's native.

Bank reconciliation assist

Copilot matches bank statement lines to ledger entries automatically, suggesting reconciliation pairs finance teams review in seconds instead of hours.

E-document mapping

Incoming vendor invoices are automatically mapped to purchase orders — reducing AP processing time and catching discrepancies before they post.

Product description drafting

Create rich, brand-consistent product descriptions from item attributes using natural language. List items faster across sales channels.

Item substitution suggestions

When an item is out of stock, Copilot identifies close alternatives from your catalogue — preserving the sale and improving accuracy.

Chat-based guidance

Staff ask Copilot natural-language questions inside Business Central — "how do I post a credit memo?" — and get guided answers without leaving the app.

Sales Order Agent

The AI-powered Sales Order Agent handles customer order requests end-to-end — turning conversations into confirmed orders with oversight, not manual entry.

Editions & pricing

Microsoft Business Central Essentials vs Premium — editions & pricing

For most SMEs, Essentials is sufficient. Premium adds manufacturing and field service.

Premium

Manufacturers & service businesses
£85 / user / month
Essentials + Manufacturing + Service
  • Everything in Essentials
  • Manufacturing: BOMs, routings, capacity
  • Shop floor control & WIP
  • Service management & contracts
  • Field engineer scheduling

Team Member (£6/user/month) for light users. Ask for a licence audit →

BC Add-ons

Microsoft Business Central add-ons and ISV partner apps

Where your operation needs more — warehousing, e-commerce, document capture, manufacturing — we integrate proven AppSource add-ons we've deployed dozens of times.

E-commerce

Shopify Connector

Native connector syncing products, inventory, customers, orders and payments bi-directionally. No middleware.

Document Capture

Continia

Supplier invoice capture, approval workflows and OCR directly inside BC. Halves AP processing time.

Warehouse

Tasklet Mobile WMS

Barcode scanning, picking, packing, receiving and stock counting on handhelds — writing into BC in real time.

Manufacturing

Boyum IT & Beas

Enterprise manufacturing, production scheduling and MES. The upgrade when you outgrow standard BC Premium.

Reporting

Jet Reports

Excel-native financial and operational reporting on live BC data. Finance keeps Excel muscle memory.

Expenses

Zetadocs

Mobile expense capture, policy enforcement and automated posting into BC. Kills paper receipts dead.

Retail & POS

LS Central

Unified retail: POS, e-commerce, loyalty, inventory and head office — all on BC as the single back-end.

B2B E-commerce

Sana Commerce

B2B web stores on BC data. Trade pricing, hierarchies and credit limits work automatically.

2,000+ AppSource ISVs available — we recommend what fits and steer you away from what doesn't. Talk to us about BC add-ons

Business impact

What Microsoft Dynamics 365 Business Central delivers in the first 12 months

Aggregate results across NetMonkeys' BC implementations 2024–2025.

–42%

Month-end close

Finance closing in days, not weeks.

+28%

Order processing

Unified stock + automated workflows.

3.4×

Reporting ROI

Real-time Power BI vs manual reports.

–60%

Data entry duplication

Single entry, single source of truth.

Client result

Sage 200 to Microsoft Business Central in 12 weeks

Manufacturing · 140 users · £18m

From Sage 200 + Excel to real-time production visibility

West Yorkshire manufacturer. Sage 200 for finance, separate MRP, web of Excel. Month-end: 11 days. Stock visibility: none.

We designed BC Premium with Power BI, migrated 3 years of data, went live at start of Q2.

"The consultants actually understood manufacturing — we weren't explaining BOMs and routings to them."Finance DirectorManufacturer, West Yorkshire

12-month results

Month-end close2 days
Legacy systems retired4
Stock accuracy99.1%
Product-line P&LLive
Payback11 months
User adoption94%
Client reviews

What clients say about our Microsoft Business Central ERP Implementation Services

★★★★★

"NetMonkeys delivered our Business Central implementation on time and on budget. The consultants actually understood manufacturing."

Finance DirectorManufacturer, West Yorkshire
★★★★★

"Best decision we made was moving from Sage to Business Central with NetMonkeys. Job costing visibility transformed how we price new work."

Operations ManagerConstruction firm, Leeds
★★★★★

"Migrated us from Dynamics NAV 2016 with zero disruption. They knew every quirk of our customised NAV database."

Managing DirectorDistribution, Manchester
FAQs

Microsoft Dynamics 365 Business Central: frequently asked questions

What is Microsoft Dynamics 365 Business Central?

A cloud-based ERP for SMEs unifying finance, sales, service, supply chain, manufacturing and HR. Native Microsoft 365, Power BI, Power Platform and Copilot integration. Successor to Dynamics NAV.

How much does Microsoft Business Central cost?

Essentials ~£60/user/month. Premium ~£85/user/month (adds manufacturing + service). Team Member ~£6/user/month. Implementation: £15,000 to £150,000+.

Is Business Central the same as Dynamics NAV?

BC is the modern cloud successor to NAV. Same data model, simpler upgrade. NAV 2018 extended support ends January 2028.

How long does implementation take?

8–16 weeks typical. Simple cloud: 6–8 weeks. Complex manufacturing: 4–9 months. NetMonkeys: 10–14 weeks average.

What industries suit Business Central?

Manufacturing, supply chain, construction, retail, professional services, legal, healthcare, food & beverage, automotive, energy, not-for-profit.

Can Business Central replace Sage or Xero?

Yes. Natural upgrade for businesses outgrowing Sage 50, Sage 200, QuickBooks or Xero. Deeper inventory, manufacturing, multi-entity and Power BI.

What add-ons extend Business Central?

2,000+ AppSource add-ons. Popular: Shopify, Continia, Tasklet WMS, Boyum IT & Beas, LS Central, Jet Reports, Zetadocs, Sana Commerce.

Does BC work with Copilot?

Yes. AI-assisted bank reconciliation, e-document mapping, product descriptions, item substitution, chat guidance and Sales Order Agent.

Ready to talk Microsoft Business Central?

Free 45-minute discovery call with a senior BC consultant. No slides, no pitch — just a straight conversation about whether BC fits your business.