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12 Essential Tech Tools Every Charity Should Use

23 Jun 20252 mins
IT support for schools

Charities rely on technology to streamline operations, connect with supporters, and deliver services efficiently. Choosing the right tools can make all the difference in achieving your mission and maximising impact. Below are 12 essential tech tools every charity should consider adopting to stay effective and secure.

1. Microsoft 365

Microsoft 365 offers a comprehensive suite including Word, Excel, Outlook, Teams, and SharePoint. It enables seamless collaboration among staff and volunteers, whether working remotely or on-site. Many charities benefit from Microsoft’s discounted non-profit licences.

2. Donor Management Software

CRM platforms like Salesforce Nonprofit Cloud, Donorfy, and Beacon help manage donor relationships, track fundraising, and engage supporters through targeted communications.

3. Cloud Storage and File Sharing

Solutions such as OneDrive, Google Workspace, and Dropbox provide secure, centralised storage accessible from any device. This improves collaboration and reduces risk of lost documents.

4. Cybersecurity Software

Protect your charity’s sensitive data with antivirus, firewall, and email filtering solutions. Cybersecurity is vital given the rising threats to non-profit organisations.

5. Fundraising Platforms

Platforms like JustGiving and Virgin Money Giving facilitate online donations, event management, and peer-to-peer fundraising, expanding your reach.

6. Communication and Collaboration Tools

Tools such as Microsoft Teams, Slack, and Zoom keep your team connected and enable efficient project collaboration, regardless of location.

7. Finance and Bookkeeping Software

Accounting software like QuickBooks, Xero, and Sage streamlines budgeting, payroll, and financial reporting to trustees and funders.

8. Website Content Management Systems

WordPress, Squarespace, and Wix help you build and maintain a professional, mobile-friendly website to showcase your work and attract donors.

9. Project Management Tools

Trello, Asana, and Monday.com assist in organising tasks, tracking progress, and ensuring transparency across projects.

10. Email Marketing Platforms

Mailchimp and Campaign Monitor enable targeted, automated email campaigns that keep your supporters informed and engaged.

11. Digital Signature Tools

DocuSign and Adobe Sign simplify signing processes for agreements and volunteer forms, saving time and ensuring legal compliance.

12. Data Backup and Disaster Recovery

Backup solutions like Acronis and Datto protect your charity’s data, ensuring quick recovery in case of accidental loss or cyberattack.

How NetMonkeys Supports Charities Alongside These Tools

While these tools offer incredible value, managing them effectively requires IT expertise. NetMonkeys specialises in providing dedicated IT support for charities, helping you select, implement, and maintain the right technology solutions. We ensure your systems are secure, compliant, and optimised for your unique needs.

Our proactive support includes cybersecurity management, data backup, user training, and ongoing maintenance. With NetMonkeys handling your IT infrastructure, your charity can focus on what matters most, making a difference.